Halden Software Governance Council — draft charter

Purpose

The council oversees software and applications at Halden Logistics.

Members (voting)

CIO; CISO; heads of procurement, finance, legal, architecture, HR, operations, warehousing, transport, customer service, sales, marketing; and the service desk lead.

Meetings

Monthly, 90 minutes. Standing agenda: new requests above threshold, exceptions, renewals due, and a review of measures. Outcomes are recorded in a register kept by the governance analyst. Urgent items are handled out of cycle by email vote within five working days.

Scope

New software requests, renewals, retirements, and AI tools.

Intake

Requests come through one software request form. The governance analyst triages requests weekly. Only items above a cost or risk threshold come to the council.

Escalation

Disputes go to the Chief Operating Officer, who does not sit on the council and who breaks ties.

Measures

Time from request to outcome, the share of software bought through the intake form, savings, and exceptions granted. Reviewed quarterly, starting from a baseline set in the first quarter.